Order and Shipping
Order Processing
- Processing Time: All orders are processed and either dispatched or set in progress within 1-2 business days.
Domestic Shipping (Australia)
- Carrier: We ship all our orders via Australia Post, known for its reliable and timely service.
- Free Shipping: Enjoy free standard shipping on all orders over $100 within Australia. For those needing their items sooner, express shipping is available at a flat rate of $14, with delivery typically within 1-3 business days.
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Shipping Fees for Orders Under $100:
- Standard Shipping: A flat rate of $10, with delivery typically within 2-7 business days.
- Express Shipping: A flat rate of $14, with delivery typically within 1-3 business days.
International Shipping
- Flat Rate: We offer international shipping at a flat rate of $25 for all orders.
- Carrier: Orders are shipped internationally via Australia Post.
- Delivery Times: Delivery times for international orders depend on the destination and local customs processes. Please be aware that delivery can vary greatly based on your specific location.
Additional Information
- Tracking: Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your shipment's progress on the Australia Post website.
- Customs and Import Taxes: For international orders, customs duties and taxes are not included in the item price or shipping cost. These charges, which are the responsibility of the buyer, vary according to the laws of the destination country.
Contact Us
For any inquiries or further information regarding your order or our shipping practices, please do not hesitate to contact us at info@miyatapearls.com.au. We are committed to providing you with exceptional service and a seamless shopping experience.